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I found the staff ready to help me and accommodating to all of my wishes. When I visited recently, they informed me that they no longer kept my daughter's preferred school skirt in stock due to greater demand for the other permitted style. But, instead of leaving it at that, they checked all their stock rooms to ensure there weren't any skirts in her size left in there, and then sent a special order to get her two of the skirts made up and sent in. I can't think of many other business who would go to that amount of effort! Many of my friends (and my daughters!) shop there and their experiences have all been similar to mine. How those girls keep going whilst having to deal with schools who notify them too late of changes to their uniform (as has happened this year with one school and their new ties), busy queues, children who won't try on the uniform they are provided with (hence many people need to return to swap it) and stressed parents (who, I'm sure will admit, don't always come prepared with their child's sizes, or indeed their children), I don't know! Anybody can make mistakes in those sort of conditions, and I doubt there are many of us parents who could hack it for six weeks. Having spoken to the staff whilst shopping at the stall, I know many of them give up their school or university holidays to work there, so they certainly have an education! Perhaps your friend should have noticed that her daughter had on a boys blazer. After all, they do have big blue or pink tags on them!
Cath T.
Lack of staff and incorrect information makes shopping for your child's new uniform a harrassing and stressful time. After being told on 18th July that the newly designed uniform for my son's new secondary school would be available by 1st August, I went down to purchase all the uniform but ended up only buying his blazer and half his PE kit. I was told I would have to return the following week for rest. But guess what... on returning the following week I still only got the other half of PE kit... still awaiting the tie and schoolbag. And a friend went to buy a blazer for her daughter, tried it on whilst there... and then when they got it home, were told it was a boys blazer!!! how 'educated' are the staff? many are only just out of school themselves. On returning it she had to swap it for an incorrect size and asked to return again when they get more sizes in.... and the skirts are not available until the last week of holidays. Poor staffing, Poor Info. Ring First to confirm!!
S L.